We know that OASIS is an intricate software and that users value having a place to come with their questions or problems. Our support team is specialized in finding resolutions to your complicated problems within OASIS. There is no limit to the amount of support your team is able to get or the number of times you can call us!

When you call our support number, there will always be a real human that picks up the line and email tickets will always be handled by those same people. Our team has a 95% satisfaction rate on all our email tickets and is proud to serve our OASIS customers!

Phone Support

You can call us at 501-843-6750 if you have any questions or need urgent help throughout the day. Our support team is available from 7am CT to 7pm CT, which means that, for the majority of the time, you™ll have someone available to help when you need it!

Email Support

You can submit a ticket to our team at any time of day by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. We look into and respond to new tickets as fast as we can while also giving you well thought out and quality information.

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More Support Options

• Ingen has the capability to schedule after hours support times with your teams if needed. These would be times outside of our regular availability and are billed at a pre-approved rate by hour. To learn more about after hours support, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions you may have. After hours support times must be scheduled at least a week in advance.
• Our team is able to offer dedicated support contracts if needed, which depend on our availability and your needs. If this is something you believe that your team would benefit from, please let us know and we would be happy to discuss this further!